How Miami’s Diversity Prepared Me for a Career in International Tourism
A Childhood Surrounded by Cultures Growing up in Miami meant I was never far from a mix of languages, foods, and traditions. My neighborhood in Little Havana was full of Cuban culture, but just a few blocks away I could find Haitian, Colombian, Venezuelan, or Jamaican communities. The city felt like a mosaic, each piece […]
Cultural Exchange on the Ocean: Lessons Learned from Meeting Travelers Worldwide
The Ship as a Floating World One of the things that struck me the most when I first started working on cruise ships was how international they are. A ship at sea is like a floating world where people from every corner of the globe gather. Guests come from dozens of countries, and the crew […]
Resilient by Design: Strengthening Quality and Risk Posture Across Complex, Global Supply Chains
In my years working across healthcare, medical devices, and global manufacturing, I’ve seen firsthand how supply chains have evolved—from linear, local networks to sprawling, interconnected systems that span continents and time zones. They’ve become faster, leaner, and more cost-effective. But they’ve also become more vulnerable. A single disruption—whether it’s a raw material delay, a geopolitical […]
The Customer is the Constant: Designing Adaptive Quality Systems in a Rapidly Shifting Marketplace
If you’ve spent any time in manufacturing, healthcare, or technology over the past few decades, you’ve probably noticed one thing: change is the only constant. Technologies evolve, supply chains stretch and break, regulations tighten, markets pivot, and global events shift the rules of engagement overnight. And yet, despite all that volatility, one thing has stayed […]
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